We want to know what you think

Are we meeting your needs when it comes to products and after sales service and support? Our Earning your Loyaltycustomer satisfaction programme is your chance to tell us what we’re doing well and what we could be doing better.

Putting your point across is easy.

If we’ve done something you’re pleased with, then email your comments to

If there’s something you think we could have done better, then email your comments to


For all red card comments, our team will get in touch to find out exactly what the problem was and explain how it will be solved.

By taking part, you’ll be helping ABB to:

  • Monitor our performance against your expectations
  • Create a dialogue around our performance
  • Provide you with the highest levels of service and support
  • Earn your respect and loyalty